Sunday, February 21, 2021

What a week!

Last week was the awful. We woke up on Friday morning to no heat and no hot water. Paul called the company that sold us the furnace and with which we still have a maintenance contract at a little after 6. He expected to get the answering machine but woke up the wife. He was told to call at 9, which he did, giving the error message showing on the furnace (a sensor on the air intake) and was told a technician would call him back. So we waited. At lunch time, Paul called, again, and the guy hung up after saying he was eating. Half an hour later, Paul called, again and was told the technician would call…. This went on all afternoon. At a little past 7 p.m. he called once more and got a young guy who is new and not a technician but who took our plight to heart and came over. Via WhatsApp, he consulted with the technician, but was unable to solve the problem. There is no service over the weekend, so we froze until Monday. The house, on Sunday, was down to 7ºC. 

Friends lent us a couple of space heaters to supplement the one we already had in the bedroom. The bathroom became quite toasty, but without hot water, we didn't spend much time, there. On Saturday, we went to our friend's for lunch. Of course, it was nice to have a warm meal in a warm dining room. But even nicer was spending almost 4 hours with friends. They invited us to spend the night, but we went home.

Monday morning, the phoning started again and the technician finally showed up by the end of the afternoon and turned out to be unfamiliar with our furnace. He told us the other technician would come by, but that didn't happen. On Tuesday, Paul called, again, first thing, and told the boss to give the technician the part. He was told that we had to call the manufacturer to order the part; he didn't have it and he didn't order them. That was a surprise, so Paul called the manufacturer, whose staff was just as surprised to hear the that. He gave us the name of a couple of approved repairers not far from us (and our supplier was not among them). Tuesday afternoon, the furnace was repaired, with the new part.

This adventure of ours was nothing compared to the catastrophic cold and snow that caused the power outages in Texas and the mid-West.

This week, it's Springlike! Today is Sunday and it was sunny and warm so we went for a long walk. There's an app called VisioRando. It's based on IGN maps. That's the Institut géographique national and they are the best maps for hiking. The app keeps reminding you to subscribe, but I'm not ready to do that, yet. We didn't follow the hike exactly, today, because we were starting from home and bypassed the RER station. I then retraced our steps in Map My Walk to figure out our actual distance. There is a slight problem with Map My Walk, though, because it did not allow me to trace our walk through the parks. In the 40+ years we've lived on the border between Nogent and Fontenay, I'd never gone for a casual walk in Fontenay. The red dot on that map is home. On that map, the Fontenay RER station is northwest of us. The road to the center of Fontenay is north. Today, though, instead of following the straight Rue de Joinville, we meandered and then cut westward through the park behind the city hall. We'd never stopped to go through this park before. This brought us to the back of the church and to more familiar paths. We went up the Rue du Cheval Rû, but instead of following the curve, we continued on the Rue des Belles Vues, which took us through a park. There's work going on and it was fenced off on the right so there was no view. All of a sudden we found ourselves at the back of one of our doctor's buildings. We then continued through the old quarry, which is a beautiful ecopark that we never knew existed. There, the views are splendid. It was slightly overcast so we couldn't see all the way to the other side of Paris, but it was still an impressive view. From there, it was all downhill, along the lower border of the quarry and back into the center of Fontenay, to our familiar route home. 


2 comments:

  1. We're having a problem with the air intake on our boiler. Wind blows into it and puts out the flame. No heat. I told the tech about it last year and he just shrugged his shoulders. "That shouldn't happen." Duh. So I'm going to have to get him to listen better this year.

    The walk looks nice! It's fun to explore, even if it's your own town.

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  2. Hi Walt,
    This was an electronic malfunction. Paul looked it up on forums on the Internet and found it was a frequent problem for our make of furnace. We suspected the part would need replacing. What surprised us was that our installer was so incompetent and apparently not even qualified for this make.
    Live and learn.
    Exploring Fontenay was, indeed, fun.

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